Delivery

Delivery to the UK is FREE on all our rugs & kilims. 

For delivery to outside of the UK please contact us by phone on 01273 517744 or email on shop@sussexorientalrugs.com

Cancellation of Orders

Orders can be cancelled at no cost prior to shipping.

Please email on shop@sussexorientalrugs.com or call on 01273 517744

Returns

If for whatever reason you are unsatisfied with your purchase please contact us by email within 3 days or receipt of the item and arrange for it to be returned within 7 days or contact us to arrange a pickup from you. Contact us for a quote for the pickup service. Return postage is non-refundable.

All items need to be returned in an unused condition and well packed to avoid damage on their return.

Full refunds will be paid after inspection of the item.

Return Address:

Unit 6, Bross Industrial Estate,
New Road,
Newhaven
BN9 0EH